So, you’re going to experience Riot Fest in the best possible way: Ultimate VIP style. This page lays out entry instructions and provide all the info you’ll need to be a fully-informed festivalgoer.
CHECK-IN & CREDENTIALS PICKUP
✶ Head to the Deluxe/Ultimate VIP Check-In Tent at the Box Office
– Located on the Corner of W. Ogden Ave. and S. Sacramento Dr.
– Use the dedicated Ultimate VIP line to save time
– The private Ultimate VIP entry gate is located east of the Main Entrance
✶ Box Office Hours:
– Friday: 11:00 a.m. – 9:30 p.m.
– Saturday: 10:30 a.m. – 9:30 p.m.
– Sunday: 10:30 a.m. – 9:30 p.m.
TICKET HOLDERS, REMEMBER…
…To Read the Fine Print:
✶ When picking up your wristband, please make sure to bring photo ID, the credit card used for purchase, and a printout of your confirmation email to the Box Office. The name attached the order and on the will call list must match the name on the ID (last name is acceptable).
✶ Everyone in your party must be present for credential pickup. Wristbands will be placed on each individual at that time.
✶ If there are issues with the passes, only the customer whose name is on the order will be able to receive customer support prior to the festival, as well as on-site.
✶ Lost, torn and/or tampered-with wristbands will not be replaced, and will not allow entry.
✶ All sales are final. Wristbands are non-transferable, non-exchangeable, and non-replaceable.
✶ All pass holders must clear security, and bags are subject to inspection.
✶ Riot Fest is a rain or shine event.
✶ Lineup is subject to change.
✶ If you have not received your confirmation email, please contact CustomerSupport@Ticketfly.com for assistance prior to the event.
VIP TERMS✶ Please ask the Concierge for WiFi access.
✶ You may receive complimentary alcoholic and non-alcoholic beverages from the Deluxe and Ultimate VIP Bars.
✶ One drink per person is allowed to be brought out of the Deluxe and Ultimate VIP Lounges at a time.
✶ The stage viewing areas can be found on the Festival Map. Please note they all run on a first come, first served basis.
PARKING✶ Limited and secure parking will be available, starting at $25.
✶ View parking map here.
✶ No camping is allowed. If you must drive, please respect Douglas Park area residents and refrain from parking on residential streets surrounding the park.
BIKE PARKING✶ There is a bicycle parking area located near the corner of W. 19th St. and S. Albany Ave., just a block away from the festival’s Main Entrance.
✶ Working Bikes, a local non-profit, will be providing valet services, flat tire fixes and brake checks for a small donation.
✶ Check out the recommended bike routes to and from Riot Fest here.
PUBLIC TRANSPORTATION✶ For Rail and Bus options, please visit here.
LOCKER RENTALS✶ Locker rentals can be reserved here.
✶ These have been known to go very quickly, so we recommend advance reservations.
LODGING✶ Need a place to stay? Chicagoland hotel options available here.
THANK YOU, GOODNIGHT!